Buyer guide · Supplier checks
How to check a frozen chicken supplier before you pay
Check the plant, not the offer. A genuine frozen chicken supplier can name the producing plant, and that plant appears on your destination's official establishment list for the exact product. Contact the company through details you found yourself, sign a contract before paying, and tie payment to documents you can check.
Last reviewed by the HatchMatch Group editorial team. Warning signs marked "ABPA" come from the Brazilian Animal Protein Association's published warning; others are labelled commercial practice. This is not legal advice.
Warning signs and what to check
| Warning sign | What to check |
|---|---|
| A website or email that copies a real exporter's name, logo or addressABPA | Find the company's own website independently and contact it through the details published there — not the ones in the offer. |
| A plant number (for Brazil, an SIF number) you cannot match to an official listABPA | Look the plant up in the destination's establishment list and, for Brazil, MAPA's export-eligible establishments search. |
| An invoice or pro-forma for a sale that was never negotiatedABPA | Only pay against a contract you signed, with a specification and Incoterm you agreed. |
| Labels or photos that do not match the plant or product offeredABPA | Ask for the plant number on the carton label and check it against the list for your product. |
| An 'office' that exists only as a bank account and a phone numberABPA | Confirm a registered company and a physical operation; ask for references you can call independently. |
| Pressure to pay a deposit to a personal or third-country account | Commercial practice: pay the contracting company's own account, against documents you can check. |
| A price far below recent offers with no explanation | Commercial practice: compare several offers on the same specification before treating a price as real. |
| Unlimited volume promised immediately, any destination | Eligibility is destination-, product- and plant-specific; a genuine exporter names the markets its plants are approved for. |
Source: ABPA — "Fake offers: fique atento!" (30 April 2024, Portuguese)
Official plant lists to check
Eligibility is specific to the product, the plant and the destination, and it changes. Check the list on the day you contract.
Brazil (origin)
MAPA — establishments eligible for export, by country and productEuropean Union
European Commission — non-EU countries and authorised establishmentsChina
GACC — meat products eligible for export to China, by countrySaudi Arabia
SFDA — country and establishment lists by productUnited Arab Emirates
MOCCAE — approved slaughterhousesUnited States (origin)
USDA FSIS — export requirements by destination
Country-by-country steps: Saudi Arabia · UAE · China · Philippines · South Africa · all guides
Six checks before you pay
- Write your specification first (cut, grade tolerances, packing, destination, Incoterm). Real suppliers quote to it; fake offers usually avoid it.
- Identify the producing plant, not just the trading company, and get its plant number for your product.
- Check that plant on your destination's official list, and on the origin's export list where one exists.
- Contact the producer or trader through details you found independently, and confirm the offer is theirs.
- Agree a written contract before any payment; tie payments to documents (for example a bill of lading and health certificate) rather than to promises.
- Before loading, arrange inspection or ask your customs broker which documents the destination checks on arrival.
What HatchMatch does — and does not do
| HatchMatch does | Stays with you and your broker |
|---|---|
| Reviews every brief with a person and asks clarifying questions | Checking each plant on the official list for your product |
| Approaches suppliers on your behalf, keeping your identity private | Import permits, registrations and customs clearance |
| Compares returned offers on the same specification | Contract, payment terms and inspection |
HatchMatch holds no stock, publishes no prices and does not certify suppliers or guarantee supply, eligibility or delivery.
Common questions
- How do I know if a Brazilian frozen chicken exporter is real?
- Match the plant number to MAPA's export-eligible establishments search and to your destination's list, and contact the company through its own published details. Brazil's poultry association ABPA warns about cloned exporter websites, false SIF numbers and invoices for sales that never happened.
- Is a certificate PDF enough proof?
- No. A document can be copied or altered. Check the plant against the official list yourself and confirm the certificate details with the issuer or through your customs broker.
- Does HatchMatch verify frozen chicken suppliers?
- HatchMatch does not certify suppliers or guarantee that a plant is eligible. A person reviews every brief, the team approaches suppliers on your behalf, and we point you to the official lists — the eligibility check stays with you and your broker.
- Who should I report a fake offer to?
- ABPA asks buyers to contact it or Brazil's embassies and consulates about suspicious offers using Brazilian exporters' names. For other origins, contact the exporter's national trade body or embassy and your own police fraud unit.
Send one reviewed brief instead
Poultry meat and table-egg programmes from USD 250,000 total programme or lot value. Buyers pay nothing; a person reviews every brief, and HatchMatch aims to reply within two business days.
Related: import permits and veterinary certificates · how to evaluate supplier offers · glossary
